📄️ Installing the FS PBX Contact Center Module
The FS PBX Contact Center is a premium module that adds advanced call center functionality to your FS PBX system. Before proceeding with the installation, please note that a valid license is required, which can be obtained through our sales team. Trial licenses are available for a 30-day evaluation period.
📄️ Agent Presence Buttons
FS PBX can monitor and change a call center agent's login and break status using two BLF keys. Status changes made from the phone, the FS PBX web interface, or automatically by the queue are reflected on the keys in real time.