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v1.6.0

· 3 min read

View this release on GitHub

This release introduces Voicemail Escalation, a new feature designed to help teams respond to important voicemail messages faster.

With Voicemail Escalation, you can configure a voicemail box to automatically call internal extensions and external phone numbers when a new voicemail is received. Recipients can listen to the message, hear the caller ID, decline responsibility, or accept responsibility for follow-up. The escalation can move through multiple priority levels, retry based on your configured timing, and send completion emails on success or failure.

Highlights

  • Add escalation rules directly from the voicemail settings
  • Notify both internal extensions and external phone numbers
  • Support for priority-based escalation groups
  • Configurable retry count, retry delay, and priority delay
  • Optional success and failure email notifications
  • Optional voicemail attachment in completion emails
  • Detailed escalation logging and email summaries
  • Support for tenant-specific timezone formatting in notification emails

Also included​

Added new OpenAI voices for text-to-speech, giving you more options when generating voicemail greetings and recordings

What's Changed​

Full Changelog: https://github.com/nemerald-voip/fspbx/compare/v1.5.0...v1.6.0